Shipping policy

Shipping Policy

We focus on getting your order delivered as quickly as possible. Total time = processing time + shipping time.

For Non-Customized Products

  • Processing time: 1–2 business days
  • Shipping time: 1–3 business days

For Customized Products (drapes, roman shades, blinds)

  • Processing time: 1–2 business days
  • Production time: 7–10 business days
  • Shipping time: 7–12 days
  • Listed times are estimates based on 95% of orders. If you need items by a specific date, email info@deconovo.com to verify the schedule and order well in advance.
Shipping Method USPS | FedEx | CAINIAO
Shipping Free Shipping Over $79
Shipping Zone 48 contiguous U.S. states and Washington, D.C.

We currently do not ship to Alaska, Hawaii, U.S. territories, APO/FPO/DPO addresses, or P.O. Boxes.

Business days: Monday–Friday (excluding holidays and weekends).

Contact Us

WYNTEX LLC
Customer Support: info@deconovo.com
Collaboration: partnership@deconovo.com
Phone: 626-246-4821
WhatsApp: +1 626 999-7245
Working Time: Mon–Fri 7:00am–3:30pm PST