Shipping policy
Shipping Policy
We focus on getting your order delivered as quickly as possible. Total time = processing time + shipping time.
For Non-Customized Products
- Processing time: 1–2 business days
- Shipping time: 1–3 business days
For Customized Products (drapes, roman shades, blinds)
- Processing time: 1–2 business days
- Production time: 7–10 business days
- Shipping time: 7–12 days
- Listed times are estimates based on 95% of orders. If you need items by a specific date, email info@deconovo.com to verify the schedule and order well in advance.
| Shipping Method | USPS | FedEx | CAINIAO |
| Shipping | Free Shipping Over $79 |
| Shipping Zone | 48 contiguous U.S. states and Washington, D.C. |
We currently do not ship to Alaska, Hawaii, U.S. territories, APO/FPO/DPO addresses, or P.O. Boxes.
Business days: Monday–Friday (excluding holidays and weekends).
Contact Us
WYNTEX LLC
Customer Support: info@deconovo.com
Collaboration: partnership@deconovo.com
Phone: 626-246-4821
WhatsApp: +1 626 999-7245
Working Time: Mon–Fri 7:00am–3:30pm PST




